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Shipping & Delivery
SHIPPING & DELIVERY
WHAT ARE WINZIC SHIPPING FEES AND DELIVERY TIMES?
Delivery lead times and fees depend on your delivery address.
Orders placed before 12pm EST will likely benefit from an express delivery of one to two working days. You may see the estimated delivery time on the checkout page while processing your order online.
Personalization services (engraving, embossing) will require additional time of up to two working days.
Please note that the above days and times are estimates and are subject to adjustments due to unforeseen circumstances.
DO SOME PRODUCTS REQUIRE ADDITIONAL TIME?
While most articles are able to ship within two business days, some items may require additional lead time:
- Personalized Items: Services such as engraving, embossing adjustments may require an additional lead-time of 1-2 working days.
You can check the estimated delivery time on the checkout page while processing your order online. Please note that this is an estimate and not a guarantee.
WHAT KIND OF PACKAGING WILL I RECEIVE MY ORDER IN?
All orders placed on the website are placed in discreet, protected packaging for delivery.
Mostly all soccer / football orders will arrive with-in a blue cardboard box. Please note that this white box is a shipping material meant to protect the ball during transit.
All the orders relates to kits will arrive in a flyer.
CAN I SHIP MY ORDER TO MULTIPLE ADDRESSES?
We are unable to ship a single order to multiple addresses. If you are ordering to more than one address, we suggest placing a separate order for each address.
In the interest of security and DHL policy, an adult over the age of 21 must be present at each delivery address to accept the package.
HOW DO I REPORT AN ISSUE WITH MY DELIVERY OR ORDER?
If you have experienced issues regarding your delivery, such as a missing parcel or item,please submit your requestfor further assistance. To ensure a complete investigation, we recommend providing as much information as possible. We will review your case and will provide more information within 20 working days.